Terms & Conditions
All services purchased from TEAM TRACEUR LTD. must be preceded by the applicant acknowledging, by way of completing a Registration and Consent form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release TEAM TRACEUR LTD, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.
Registration & Purchase:
To register or purchase from the TEAM TRACEUR LTD. online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Return / Refund Policy
Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.
Medical Cancellations – Cancellation is permitted where a participant is not able to participate in a single session for medical reasons. A doctor’s note confirming that the participant was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a session will be issued.
Camps & Programs:
Cancellation – 14 days of notice is required for camp or program cancellations. Any cancellations by a participant or team with 14 or more days of notice will be processed and a 20% administration fee per participant will apply. No cancellations by an participant will be accepted within 13 days of the beginning of camp.
Medical Cancellations – Cancellation is permitted where a participant is not able to participate for medical reasons. A doctor’s note confirming that the participant is not permitted to participate is required and upon receipt a refund will be processed.
Privacy & Security Policy
TEAM TRACEUR LTD. respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act
(2000). References to TEAM TRACEUR LTD. may include its affiliates, depending on the context.
Legal Obligation of Information Release
TEAM TRACEUR LTD. will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect TEAM TRACEUR LTD’s interests. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.
Use of Your Information
TEAM TRACEUR LTD. obtains most of our information through the signing of waivers and completion of Registration and Consent forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardians, coaches or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of TEAM TRACEUR LTD. or its affiliates will take place only under the following circumstances:
(a) When you give consent – We will disclose your personal information when you have given consent.
Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about TEAM TRACEUR LTD. and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by TEAM TRACEUR LTD. about its users is used internally by authorised employees of TEAM TRACEUR LTD. for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at TEAM TRACEUR LTD, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the TEAM TRACEUR LTD. and on our site.
Securing Your Information
The TEAM TRACEUR LTD. website uses sophisticated security and safeguarding measures to protect users’ information. One such measure is our use of secure server software (Secure Socket Layers – SSL), to ensure that your credit card will be protected against fraudulent use whilst on our site.
I consent for myself/ my child to taking part in Team Traceur activities. I recognise that the accompanying, Team Traceur, staff will be responsible for my/their supervision and care as far as can be reasonably expected. I understand that I/they will not be constantly supervised. I acknowledge the need for mature and responsible behaviour and I believe that this can be expected of myself/them.
I agree to inform Team Traceur in writing, as soon as possible of any changes to medical circumstances of the person taking part either prior to or during the program. I agree that in an emergency Team Traceur or its representatives may authorise medical treatment for the person participating including anaesthetic, if it is not practicable to consult me first. I will indemnify Team Traceur and its representatives, agents & employees from any responsibility given to them, in relation to acting in ‘’loco-parentis’’ in the case of medical emergencies only.
I understand that there are risks and dangers inherent in participating and/or receiving instruction in Parkour. I also understand that in order to be allowed to participate and/or receive instruction in this activity, I must give up my rights to hold the instructors or Team Traceur Ltd. liable for any injury or damage I/they may suffer while participating and/or receiving instruction in the activity.
I understand and agree that by signing this Release, I am assuming full responsibility for any and all risk of death or personal injury or property damage suffered by me/my child while participating and/or receiving instruction in Parkour. I waive, release, and discharge the instructors and Team Traceur Ltd. from any and all claims on losses or liabilities of death, personal injury, and partial or permanent disability of any kind.
I agree to indemnify Team Traceur, its representatives, agents & employees, from all liabilities in relation to loss or damage suffered or caused by myself/my child, which result in other than negligence of Team Traceur or their representative or which result in myself/my child failing to follow any reasonable instructions given to them.
I understand that photographs, audio and visual recordings of the participant engaged in Team Traceur activities may be used for promotional materials, such as websites, local and national media and I hereby give my permission for this.
I understand that the information given may be kept on a computer database, which will only be accessed by Team Traceur. I confirm that I agree with the above declaration and the information collected from you is complete and accurate to the best of my knowledge.